Warranty

PLEASE NOTE:

ALL TRANSACTIONS ON partsovedecors.com ARE FINAL SALE. WE WILL NOT BE OFFERING RETURNS OR A WARRANTY FOR THESE REPLACEMENT PARTS. WE COMMIT TO THE REPLACEMENT PART BEING DELIVERED IN WORKING ORDER AND READY TO INSTALL.

If any assistance is required to complete the purchasing or delivery of replacement parts, or if there are any other issues, customers are invited to visit the support site and logging a ticket within 14-days of delivery at support.ovedecors.com. Alternatively, customers can call our Customer Service department from Monday to Friday, between 08h00 to 17h00 (EST), at 1-866-839-2888.

For finished goods purchased at our retailer partners - the warranty period are as follows:

VANITIES:
OVE warrants all vanities to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase.

TOILETS:
OVE warrants all toilets to be free from defects in workmanship and materials under normal use and service for a period of five (5) years on fittings and twenty (20) years on ceramic components from the initial date of purchase.

LIGHTING:
OVE warrants all lighting products to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase.

MIRRORS:
OVE warrants all mirrors to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase.